The Café Story
This project began inside a café. While working on AI voice integrations, our team casually discussed STT and TTS pipelines. Harish Boke, founder of Setoo, overheard the conversation, got curious, and asked what we were building.
💡Visibility + real technical depth = inbound opportunity.
Meet Harish Boke
Harish left for another meeting but called us back while driving, finalized discussions on the move, and onboarded us for the project. A perfect example of how genuine technical conversations can lead to real business opportunities.
💡From overheard conversation to signed engagement.
The Project Scope
A backend-only AI voice bot system was built for Setoo, designed to integrate with their existing infrastructure. Later extended for their enterprise client BU Bhandari, and the modular architecture was reused for Vani Connect.
💡Built once, deployed many times across different clients.
Use Cases Delivered
The platform was adapted for multiple voice automation scenarios.
Sales Calls
Automated outbound sales conversations with AI
Customer Support
AI-powered support call handling and routing
Lead Engagement
Automated lead qualification and follow-up calls
Follow-ups
Scheduled callback automation
Call Analytics
Detailed insights from every conversation
CRM Integration
Seamless sync with existing systems
Deployment Architecture
The modular backend architecture enabled rapid deployment across multiple organizations.
Setoo (Primary)
Initial deployment and platform development
BU Bhandari
Enterprise client deployment via Setoo
Vani Connect
Reused architecture for new client
💡 Same core platform, customized for each client's needs.
Why This Project Matters
A flagship example of how technical depth creates opportunities.
💡 "We don't just call APIs we build systems."
Lessons Learned
This project is ideal for AI capability showcases, enterprise sales conversations, and technical architecture deep-dives. The café story remains a powerful founder narrative about how visibility and genuine technical expertise create inbound opportunities.
💡Sometimes the best clients find you when you're just being yourself.